We have a deposit and cancellation policy in place to encourage patients to give us suitable notice so that we are able to offer the time to another patient who is in need of dental care.
We operate 48 hours cancellation notice period.
If you fail to attend your appointment or give less than 48 hours’ notice when canceling or rearranging it, unfortunately, we will have to charge you your deposit.
We ask for deposit amounts of:
£30 per 30 minutes of surgery time booked and £70 per 45 minutes of surgery time booked. Higher deposit amount can be asked for longer appointments, e.g 45 minutes appointment will be £70 and a 3 hours appointment will be £210.
If you have booked an appointment without a deposit on our website, please expect to be contacted by the reception team in the weeks leading up to the appointment for this to be collected.